Frequently Asked Questions
DO I NEED TO REGISTER, OR SIGN UP TO BUY ANYTHING?
No, you are not required to register, Sign Up, or Log in. Our user-friendly guest checkout is certainly an option you can always utilize when proceeding. However, the Login/Register option at A Party N a Box is a tool that we have specifically developed to enhance your shopping experience. When you create an account, this process streamlines, and simplifies your future experiences all across the board. Some of the benefits for you include and are not limited to shopping easily, checking out faster, accessing previous order history, storing wish list items, editing, updating your profile, closing your account, and much more. you can manage all things on My Account Page.
HOW DO I KNOW IF AN ITEM IS AVAILABLE?
CAN I PICK MY OWN COLORS, AND CHARACTERS?
At this time, what you see is what you get. All of our products are currently sold as pictured, we are constantly improving, growing, and expanding, please be on the lookout for more options available to you in the future. You CAN inquire about customized requests by sending us a message.We will get back with you within 24-48 to discuss personalized options if applicable.
DO YOU PROVIDE CATALOGS?
HOW DO I SUBMIT RETURN/EXCHANGE REQUESTS?
You may return/exchange an unopened and an unworn item if you have determined that you need a different size. If there is an error with your order on our end, or if you received a damaged order please give us a call right away so that we may correct the situation effectively, and immediately.
We will not be responsible for crediting your account if you cannot verify receipt of the Product Return. Some items may be returned only if they are unopened, and in factory sealed packages. Certain items are NOT returnable if the package or box is not factory sealed. Items may only be returned, if they are unused and in new condition with original packaging within fourteen (14) days of receipt.
Unless error was caused on our end, all costs associated with shipping Product Returns are at the expense of the customer, and are not refundable. If, and when error or damaged was caused by us, we will be happy to pay for your return postage label. Once we receive your package, upon inspection we will issue you a credit for the price of the item(s) that you returned.
For US orders, and orders shipped outside of the US, you may still return your order to us for credit, but you are responsible for all related shipping expenses. We strongly suggest and encourage you to use a method of shipping that included tracking.
SEND RETURNS TO:
A Party N a Box
Sacramento, CA. 95670
I FORGOT MY PASSWORD. HOW DO I RESET IT?
WHAT METHOD OF PAYMENTS DO YOU CURRENTLY ACCEPT?
HOW DO I CHECK PRICING, AND AVAILABILITY?
CAN I PLACE AND ORDER BY PHONE?
At this time, what you see is what you get. All of our products are currently sold as pictured, we are constantly improving, growing, and expanding, please be on the lookout for more options available to you in the future. You CAN inquire about customized requests by sending us a message. We will get back with you within 24-48 to discuss personalized options if applicable.
Yes you definitely can, please give us a call at 866-932-5604 or click the CONTACT US page/link. However, we encourage you to please place an order online as this I the most secure method. Not only is your credit card information securely, our site is scanned daily with Secure monitoring systems such as McAfee Security.
WHEN CAN I EXPECT MY REFUND?
Contact Me
If you do not find the questions or answers, you are looking for, please contact us, Excellent customer service is our priority so, rest assured we are here to listen, help, and take care of all of your concerns right away.
+1866-625-2731
801 1/2 Sutter Street, Ste A.
Folsom CA 95630 USA
apartynabox@gmail.com
IMPORTANT LINKS