RETURNS/EXCHANGES
HOW DO I SUBMIT RETURN/EXCHANGE REQUESTS?
You may return/exchange an unopened and an unworn item if you have determined that you need a different size. If there is an error with your order on our end, or if you received a damaged order please give us a call right away so that we may correct the situation effectively, and immediately.
We will not be responsible for crediting your account if you cannot verify receipt of the Product Return. Some items may be returned only if they are unopened, and in factory sealed packages. Certain items are NOT returnable if the package or box is not factory sealed. Items may only be returned if they are unused and in new condition with original packaging within fourteen (14) days of receipt.
Unless error was caused on our end, all costs associated with shipping Product Returns are at the expense of the customer and are not refundable. If, and when error or damaged was caused by us, we will be happy to pay for your return postage label. Once we receive your package, upon inspection we will issue you a credit for the price of the item(s) that you returned.
For US orders, and orders shipped outside of the US, you may still return your order to us for credit, but you are responsible for all related shipping expenses. We strongly suggest and encourage you to use a method of shipping that included tracking.
SEND RETURNS TO:
A Party N a Box
Sacramento, CA. 95670
WHEN CAN I EXPECT MY REFUND?
It usually takes 10-14 business days to process your return once we receive it, verified, and have inspected it in Sacramento, California. We will send you a confirmation of receipt once we have processed the return. Please note it can take your bank an additional 5-10 business days to process your credit once we submit the credit, and for it to appear on your bank statement.
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